We automate customer support for electric vehicle charging.
Benefits
Purpose-built
for EV charging
Specifically designed for EV charging use cases - from live driver assistance to deep CPMS integration.
Improved driver
experience
Clear, empathetic support that keeps drivers informed and charging – for a smoother, frustration-free journey.
Remote actions
enabled
Ability to trigger remote actions incl. reboot, start, stop and unlock – no human intervention required.
Truly multilingual
Native support in 30+ languages to ensure drivers get seamless help wherever they are.
Instant, scalable support
24/7 help with zero wait times — whether you manage 10 or 10,000+ chargers. Our AI scales effortlessly.
Proven cost efficiency
Reduce support costs by over 50% per call – while increasing quality and the driver experience.
How it works
Connect seamlessly
Lemonflow plugs into your existing CPMS and ticketing tools via standard APIs – no custom dev, no long IT projects.
Tailor the agent to your needs
We configure the agent persona, remote actions and escalation paths for your exact use cases. No DIY templates – we do the heavy lifting.
Launch with confidence
A proven test plan with stage‑gates ensures everything works before your AI agent goes live – delivering real‑time support from day 1.
Improve continuously
Continuous learning refines answers and spots new edge cases, while built‑in analytics highlight optimisation opportunities.
Get in touch
